Terms of Services


Welcome to Kishore Motiwala! We are delighted to have you as our esteemed customer. Before you begin to explore our wide range of exquisite pearls and avail our services, we kindly request you to carefully review the following Terms of Service (“Terms”) to ensure a seamless and enjoyable experience. By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.


  1. General

1.1. Kishore Motiwala is a pearl supplier company based in Jaipur, India, offering various types of pearls and related services to customers worldwide.


1.2. These Terms govern the use of our website, including any purchases, inquiries, or interactions made through the site.


1.3. You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and services.


  1. Product Information

2.1. We strive to provide accurate and up-to-date information about our pearl products, including descriptions, prices, and availability.


2.2. The images on our website are for illustrative purposes only, and there may be slight variations in the appearance of the actual product.


2.3. The prices of our pearl products are subject to change without prior notice, and we reserve the right to modify or discontinue any product without liability.


  1. Orders and Payments

3.1. To place an order with us, you must provide accurate and complete information during the checkout process.


3.2. By confirming your order, you agree to pay the specified amount for the products and any applicable taxes and shipping fees.


3.3. We accept payment through various methods, and all transactions are processed in a secure manner. However, we are not responsible for any third-party payment processing errors or data breaches.


3.4. In the event of payment failure or non-authorization of payment, we reserve the right to cancel your order or delay shipment until the issue is resolved.


  1. Shipping and Delivery

4.1. We strive to process and dispatch orders promptly, but delivery times may vary depending on your location and the shipping method chosen.


4.2. Any delivery date estimates provided are approximate and not guaranteed. We shall not be liable for any delay in delivery.


4.3. You are responsible for providing accurate shipping details, and we will not be held liable for any loss or additional costs due to incorrect information provided.


4.4. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.


  1. Returns and Refunds

5.1. We take great pride in the quality of our products. If you receive a damaged or defective item, please contact us within 7 days of receipt to initiate a return or exchange.


5.2. For hygienic reasons, we do not accept returns or exchanges for pierced earrings.


5.3. Refunds will be issued to the original payment method within a reasonable period after we receive the returned item.


  1. Intellectual Property

6.1. All content on our website, including text, images, logos, and graphics, is protected by intellectual property rights owned by Kishore Motiwala. You may not reproduce, modify, or distribute our content without our prior written consent.


  1. Privacy Policy

7.1. Your privacy is essential to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.


  1. Limitation of Liability

8.1. Kishore Motiwala shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website or products.


  1. Indemnity

9.1. By using our website and services, you agree to indemnify and hold Kishore Motiwala harmless from any claims, damages, losses, liabilities, or expenses arising out of your use of our products or violation of these Terms.



  1. Modifications to the Terms

10.1. We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review this page periodically for any changes.


  1. Governing Law

11.1. These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.


Thank you for taking the time to read our Terms of Service. If you have any questions or concerns, please do not hesitate to contact us at Kishore Motiwala. Your satisfaction is of utmost importance to us, and we look forward to serving you with our finest pearls from Jaipur!

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